Support and Help Channels

  • 1 hour ticket response time
  • A 60 mins Inquiry Solution Guarantee

  • Each ticket that you post to the tech help team will be attended to in up to 60 mins. The basic issues are going to be replied to straight away. However, if the help question you have submitted needs the assistance of a capable technician, we’ll send the ticket to him and will notify you about the hold–off.

  • Top quality support service
  • Professional Technical Assist Service

  • We give you 24/7/365 technical help and support via a lightning fast ticket application included in your Control Panel. You could e mail us anytime about any of the software applications that come pre–installed on your virtual server, this includes the chosen Operating System, the server management panel and our in–house created Control Panel.

  • Intuitive help center
  • An Informative Help Section

  • In the Control Panel that is offered free of charge with the virtual server, you’ll find an insightful Help section, that features all that you should know about supervising your sites and software. We have integrated a wide range of how to articles and reviews and video guides that show the important website managing tasks in an easy to read form.