Customer Support Channels
A 1–hour Response Guarantee
We provide you with a 1–hour answer warranty with all our cloud website hosting service packages, which means that each assistance inquiry you send is going to be replied to in less than sixty minutes maximum. Our support crew members have been educated to rapidly handle any situation and to offer you reasonable advice on any trouble that you might have.
A Top–quality Support Service
You’re able to write to us 24x7x365 with any query you’ve got regarding our products. We have employees available everyday to supply guidance any time needed. You can use the ticketing system or send us an e–mail at any moment, alternatively you can grab the phone or make use of the online chat within business hours.
An Intuitive Help Section
Our Control Panel features a wide–ranging knowledge base that’s incorporated into all sections. In each part, you’ll find a Help press button that will load for you a group of step–by–step online classes on how to utilize a particular feature or carry out a specific action. Moreover, we have produced tutorial clips so as to get a better idea of the Control Panel’s interface.