A 99.9% Server Uptime
We have set up our cloud website hosting platform using stable hardware and significantly tweaked software. Our sysadmins have installed a customized version of Security–Enhanced Linux on each of our physical servers to guarantee maximum security and dependability. We’ve set up several distributed denial–of–service protection appliances together with highly effective firewalls to make sure our internal network is invincible and safe.
All our cloud website hosting service packages feature a 99.9% server uptime guarantee. And no matter which datacenter you select, our uptime guarantee stays unchanged.
A 99.9% Network Uptime
To be able to deliver a premium–quality web hosting service, you can hardly rely on the default network configuration in a datacenter. We have set up our very own custom network in an attempt to ensure a lightning–fast connection speed with the rest of the world.
And thanks to this, irrespective of which datacenters you pick: our US datacenter, our UK datacenter, in our FI datacenter, in our Eastern Europe datacenter or our AU datacenter, you will take advantage of a guaranteed 99.9% network uptime. And this uptime guarantee applies to all hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. If you are unhappy with our web hosting services, or if you consider them insufficient, or if you decide that you want a VPS servers rather than a cloud hosting plan – you will receive your money back, no questions asked.
All domain name registrations are nonrefundable, but you’ll continue to maintain full control of your domains even if you delete your hosting account with us.
24/7 Technical Support
We’ve attentively handpicked each single member of our 24x7 support team to make sure that we can provide the very best tech support that you can possibly get. Each of our technical support engineers has lots of years of experience working with web hosting accounts behind his back, therefore they know what they are doing. What’s more, they’re available 24–7 – you can get in touch with them at any time and they’ll respond to you ASAP.
Their average support ticket response time is just twenty minutes, whilst with many other hosting providers you need to wait for days. And we also offer a 1–hour response time guarantee. Irrespective of what happens, your inquiries will be replied to within one hour.