You will find a lot of cloud website hosting suppliers out there, yet the majority of them are resellers who have restricted resources, particularly in terms of support. One way to distinguish them is the option to reach the company by phone. The level of support that you can get through this channel of communication may vary depending on the supplier - some provide professional telephone support, while others offer common and customer support only as some issues are more time-consuming and it's easier to be resolved with a ticket, particularly if the situation has to be escalated. Nonetheless, it's good to know that you can contact your web hosting provider because there're various small problems that can be resolved effortlessly and in a very timely manner through a phone call, not mentioning that you can get more information about the services before you become a client.

Phone Support in Cloud Website Hosting

Since we have live telephone support 14 hrs daily, you'll be able to call us and talk to our customer support representatives to get more information about all cloud website hosting service that we supply and ensure that our servers meet the system requirements for your sites prior to purchasing anything. For your convenience, we now have phone numbers on 3 different continents and you will be able to call the one nearer to you - in the U.S.A., the UK or Australia. If you're already an existing customer, you'll be able to call about general and billing issues, or even about some technical matters. If the situation is strictly technical or it can take longer time to investigate, you will have to employ our ticketing system, that will enable both you and our tech support crew to monitor the details provided by either side.

Phone Support in Semi-dedicated Servers

With 14 hours-a-day telephone support, you can be certain that there is always someone to help you if you have any queries about the semi-dedicated server plans that we supply. Whether you'd like to know more about the plans, you have a billing issue or some general issue, you can give us a call. Though some more complicated matters may need a support ticket in order to give some time to our technical support crew to investigate, we're able to help you with lots of tech questions on the phone as well, saving you precious time and efforts. As we have data centers on three continents - in the United States, the UK and Australia, we have local telephone lines in all of these countries as well. In case you are in a different country, we have a global number where you are able to contact us.