Even though the web hosting service provided by the different companies is approximately the same, every provider has got a personalized platform with its own modifications and ways to carry out specific things. In this case, an info-crammed knowledge base will be very useful both for people with zero prior experience and for technically seasoned users who will sooner or later discover how certain operations are done, but will waste precious time in the meantime. The objective of such a knowledge base is to help make the hosting service quick and simple to use, saving users loads of time and efforts. The consequence is more satisfied customers, since they can effortlessly find the information they desire, and significantly less work for the help desk support team, because usually most of the inquiries and issues that customers have got are already described in the knowledge base. On the condition that the articles themselves are expertly written and encompass more things, you will be able to learn more not only about your own account, but also about the web hosting service as a whole.

Extensive Online Documentation in Cloud Website Hosting

If you get a cloud website hosting package from our company, you’ll gain access to our thorough online documentation where you will see information about more or less everything connected with our hosting services. The topics vary from how to create an e-mail account on your hand phone, to how to do different things using an .htaccess configuration file. The articles themselves are written in an easy-to-comprehend way and include elaborate guides on how to complete a given task in your Hepsia Control Panel. You can also find info that’s not related directly to Hepsia, for example one that concerns software applications on your desktop PC. The whole collection of articles will be located in the Control Panel’s Help section, but the ones that are dedicated to a certain Control Panel section can be accessed on the spot. Given the fact that we have encompassed as many topics as possible, you’ll be able to learn practically everything about your account.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated hosting service feature exhaustive technical documentation where you will find info about all the features that our custom-created Hepsia hosting Control Panel comes with, in addition to solutions to different questions and predicaments that you may encounter. All configuration manuals feature exhaustive specifications, which means that you won’t need to worry about skipping something if you need to export a database, for example. The troubleshooting articles encompass a number of potential causes of certain problems and the solution for each and every one of them, so in case you are unable to send email messages although you have the correct SMTP settings, for example, you can quickly find out what the reason for this could be and fix the problem with two or three clicks of the mouse in your mail client. As the Hepsia Control Panel offers quite a few features, you will be able to find related articles in each and every section. In case you want to look through all help articles, click on the Help link, which is located in the upper right-hand side of the Control Panel.