Q: What does the website migration service include? Will my website be secure?
A: The website migration service on offer at Webhost XL is absolutely free of charge and involves moving all your files, databases and emails from your present hosting provider to your brand new web hosting account with us. We’ll also fine–tune all the settings required for your sites to be completely functional on our next–generation cloud hosting platform.Our techs are fully capable of transferring any type of website. With years of experience in this field, they’re well–versed in the specificities of our web hosting platform, our Control Panel and all other well–known Control Panels. For them, transferring a custom–made web application with a lot of custom libraries is as elementary as moving a simple WordPress–based weblog.
Q: How long will the web site migration process take?
A: We try to implement all website migrations as quickly as possible. Even so, we don’t have a fixed time frame for web site migrations. There are certain factors that you need to take into account – the very size of your website and the workload of our web site migration staff, etc. We constantly try to carry out each migration within 48 hours. With smaller–sized sites, our team usually manages to finish within 24 hours.
Q: My personal privacy is vital to me. What details do you need?
A: We don’t require any personal details. We’ll need, though, the login info for your old hosting account along with the name of the website that you need to transfer.
Q: The login info for my hosting account is sensitive. How can I rely on you?
Q: Will my site be offline during the migration?
A: Nah. Your site will remain online during the migration. Once everything is done on our end, we’ll let you know so that you can examine it and check for problems. If everything is OK, all you will have to do is update your domain’s DNS settings.
Q: Will my present web hosting provider need to provide any information/assistance?
A: While we move your content, your hosting provider won’t be aware of the migration at all. We won’t contact them in any way.
Q: Does it make a difference what platform my current provider is using?
A: We support all Linux–powered web hosting platforms. Basically, if we can obtain access to your Control Panel, we will be able to transfer your site.The only platforms that we do not support are closed–source web site building platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.